Terms and Conditions

Last updated: October 21, 2026

These Terms and Conditions ("Terms") govern your use of www.kwater.com and your interactions with Kwater Treatment ("Kwater," "we," "us," or "our"). By using our website or services, you agree to these Terms. If you do not agree, please do not use the website.

1. Our Services

Kwater is an authorized independent dealer of water treatment products, including water softeners, filtration systems, and drinking water systems, and provides related services such as water testing, installation, and maintenance. Specific purchases and installations are governed by the written agreement, proposal, or invoice provided at the time of sale, which takes precedence over these Terms where they differ.

2. Website Information

We work to keep the information on this website accurate and current, but it is provided for general informational purposes only. Product descriptions, specifications, availability, pricing, and promotions may change without notice. Results from water treatment systems vary depending on water conditions, usage, and maintenance.

3. Quotes, Pricing, and Promotions

• Quotes are estimates based on the information available at the time and may change after an on-site evaluation or water test.
• Internet specials and promotional offers may be subject to additional terms, eligibility requirements, and expiration dates, and cannot be combined unless stated.
• Financing, where offered, is subject to approval by the financing provider and its own terms.

4. Customer Information

We collect and store customer information as needed to provide our services, communicate with customers, and support our business operations. You agree to provide accurate and complete information when requesting quotes or services. For details, please see our Privacy Policy.

5. Third Parties

We may use trusted third-party service providers to support our business operations. Customer information is not sold to third parties. Our website may also contain links to third-party websites; we are not responsible for their content, policies, or practices.

6. Customer Communications

By providing your contact information, you agree that we may contact you by phone, email, or SMS (text message) regarding our services, updates, promotions, and offers.

• You can opt out of marketing communications at any time by using the unsubscribe link in an email, replying STOP to a text message, or contacting us.
• For text messages, message frequency varies and message and data rates may apply. Reply HELP for help.
• Consent to marketing messages is not a condition of purchase.

7. Warranties

Products may be covered by manufacturer warranties, which are subject to the manufacturer's own terms and conditions. Any warranty provided by Kwater will be stated in writing at the time of sale. Except as expressly stated in writing, the website and its content are provided "as is" without warranties of any kind.

8. Acceptable Use

You agree not to use this website for any unlawful purpose, to submit false or misleading information, to interfere with the website's operation or security, or to attempt to gain unauthorized access to any part of it.

9. Intellectual Property

All content on this website, including text, images, logos, and graphics, belongs to Kwater or its licensors and is protected by applicable laws. Kinetico and other product names are trademarks of their respective owners. You may not copy, reproduce, or distribute website content without our written permission.

10. Limitation of Liability

To the fullest extent permitted by law, Kwater is not liable for any indirect, incidental, special, or consequential damages arising from your use of this website or reliance on its content. Our total liability for any claim relating to the website will not exceed the amount you paid us, if any, for the product or service giving rise to the claim.

11. Indemnification

You agree to indemnify and hold Kwater harmless from claims, losses, or expenses arising from your misuse of the website or violation of these Terms.

12. Governing Law

These Terms are governed by the laws of the state in which the applicable products or services are provided, without regard to conflict-of-law principles.

13. Changes to These Terms

We may update these Terms from time to time. Changes take effect when posted on this page with an updated "Last updated" date. Continued use of the website after changes means you accept the revised Terms.



14. Contact Us

Kwater Treatment

3840 Commerce Loop, Orlando, FL 32808

Phone: (888) 875-2297

Online: www.kwater.com/contact